The commencement of an order will only occur upon receipt of proof of payment.
Shipping cost/ times depending on size of order (courier guy)
Prices are subject to change. LEAD TIME: 7 – 14 days depending on order quantity and availability.

return policy

Please note that we are unable to offer exchanges or refunds for change-of-mind situations.

Shipping charges for returns are non-refundable and for the customer’s invoice.

Regrettably, we are unable to accommodate returns for items purchased on sale.



If you discover any missing or incorrect items in your order, kindly reach out to us within 24 hours of receiving

your purchase. Please provide photos of any incorrect items.

We are committed to ensuring your satisfaction and will work diligently to resolve any concerns.



“Perfectly imperfect”: Every candle is handcrafted one at a time. Due to the nature of handmade products, it is

very rare to create identical items. The product you receive might vary slightly from those advertised.

If your order arrives with notable damages, please get in touch with us within 24 hours of receiving your purchase.

Kindly include photos of the damages to assist us in resolving the issue efficiently.

It’s important to note that refunds or exchanges are not provided for damages resulting from usage or insufficient maintenance.



We cannot accept responsibility for lost or stolen orders. If you suspect that your order may be lost in transit,

please contact to us via email so that we can work together to resolve the issue.

For any other questions please contact us at:

Whatsapp : 072 073 1381